Urgent Repair Service Available

At Broadland Radiators we understand that equipment not working offshore often causes downtime and significant losses. So when one of our customers had an incident leading to the failure of their radiator we were happy to be able to offer a fast and effective service, far exceeding our customers’ expectations.

Snap shot of timeline of radiator repair:

Monday – call confirms radiator is back onshore and available to collect from customer site from Tuesday AM

Tuesday 8:30 – we collect.

Tuesday 9:30 – unit back in to workshop, initial test and inspection.

Tuesday 10:00 – problem areas identified, customer quickly advised of our plan to fix.

Tuesday 11:00 – radiator repaired, pressure tested, all complete.

Tuesday 11:30 – cowl repaired. Immediate return to customer offered but repaint requested.

Tuesday 12:00 – cowl painted. Allow to dry overnight.

Wednesday 08:00 – cowl fitted to radiator, radiator despatched by our own transport.

Wednesday 09:00 – radiator returned back to customer, fully repaired and pressure tested.

Radiator collected, repaired, retested, repainted and returned in a little over 24 hours (would have been 4 without the paint!)

Thanks

Wanted to take a moment to thank our customers, suppliers and colleagues for all the support in ensuring we can operate safely and securely during these strange and challenging times.

A special mention to Sheryl and Andrew who have both celebrated significant work anniversaries (10 and 20 years respectively) during the month of May.

COVID UPDATE

ISO14001 Compliance achieved

We are delighted to confirm Broadland Radiators is now an ISO14001-2015 compliant company

Broadland-Radiators-Heat-Exchangers-Ltd-EMS-2019-01-3

Supporting NNAB

https://www.facebook.com/Broadland-Radiators-Heat-Exchangers-Ltd-745514245597022/

Great feedback #solutions #customer service

Worldwide support

Really pleased to be able to support our customer with #service and #commissioning work in South Korea over the last few weeks.

We took a picture from the top of the platform of some of our Diesel Generator Set cooling systems. To try and put some scale to them, can anyone spot our Works Manager – Jamie – in the picture? No prizes, just for fun…

Extra Marathon Effort

Really pleased to be able to support a few more of our friends who have been putting in a real “marathon effort” to raise sponsorship for Prostate Cancer, NCCSF and Heads Together. If anyone else would like to add I’m sure it would make their months of training even more worthwhile.

https://www.justgiving.com/fundraising/rachel-martell2

https://uk.virginmoneygiving.com/VikkiHarper

https://www.justgiving.com/fundraising/andrew-wicks2

Marathon effort

Really pleased to be able to support some of our friends who have been putting in a real “marathon effort” to raise sponsorship for a variety of great causes. If anyone else would like to add I’m sure it would make their months of training even more worthwhile.

Beast From the East

The #BeastfromtheEast has meant lots of Norfolk businesses have had to close today but at Broadland Radiators we say “if life gives you snow – make snow angels”.

snowangels